FAQ
1. What are your hours?
We answer calls and texts from 5:00 AM to 9:00 PM EST, seven days a week. Exterior cleaning questions rarely come up between nine and five, so we made ourselves available when you are actually home.
2. How often should I have my windows, gutters, or exterior cleaned?
Windows two to four times a year, gutters at least twice (spring and fall), and pressure washing once a year. Homes under oaks or pines usually need gutters done more often.
3. Do I need to be home during the service?
Not usually. As long as we have access to an outdoor water spigot and to the areas being cleaned, we can get the job done without you there.
4. Will pressure washing damage my siding, deck, or driveway?
No. We adjust pressure for every surface, using high pressure on concrete and low-pressure soft washing on siding, stucco, and wood so nothing gets damaged.
5. What is the difference between pressure washing and soft washing?
Pressure washing uses high-force water to strip dirt off hard surfaces. Soft washing uses low pressure plus a cleaning solution, and it is what we use on delicate surfaces like painted wood, vinyl siding, and stucco. See our house washing page for more.
6. How long does a typical job take?
It depends on property size, but for a standard home: window cleaning one to three hours, gutter cleaning one to two hours, pressure washing two to four hours.
7. Do you bring your own water and equipment?
We bring all our own equipment. All we need is access to an outdoor water spigot.
8. What happens if it rains on my appointment day?
Light rain will not stop us for pressure washing or gutter cleaning. For window cleaning we may reschedule, since rain can spot freshly cleaned glass. We will always call you if that is the case.
9. Can you clean second-story windows and gutters safely?
Yes. We use extension poles, water-fed pole systems, and properly rated ladders to handle multi-story homes safely.
10. Are your cleaning products safe for my plants, pets, and kids?
Yes. We use biodegradable solutions and rinse thoroughly when we are done. We do recommend keeping pets indoors while we are working.
11. Are you licensed and insured?
Yes. G&A Exterior Cleaning is licensed and carries general liability insurance. We are happy to provide proof of insurance before we start.
12. What areas do you serve?
Ocala, Belleview, Dunnellon, Summerfield, Lady Lake, and The Villages. Not sure if we reach you? Just call and ask.
13. How do I get a quote?
Call or text: (352) 239-9532
Email: info@gandaexteriorcleaning.com
Hours: 5:00 AM – 9:00 PM EST, seven days a week
Calling or texting is the fastest way. Estimates are free and the price we quote is the price you pay.
